✈️Grounded Flights Start with Broken IT — Here’s How ITSM Keeps Airlines Running Smoothly If you work in IT for an airline, you know the challenges are unique and relentless. Every system you manage, from flight scheduling and ticketing platforms to baggage tracking and in-flight connectivity, needs to perform flawlessly. Any downtime isn’t just an inconvenience; it impacts operations, delays flights, and frustrates passengers. This is where IT Service Management (ITSM) can
