ServiceIT+Jan 19, 20223 minGuiding principles of ITOM SaaS-based solutions at Micro FocusI was asked an interesting question the other day “What are the guiding principles of your SaaS strategy for ITOM?” Great question and...
ServiceIT+Jan 18, 20222 minThe New Reality of Consuming ITOM Software as a ServiceThe past two years of pandemic-induced shifts in business strategy have exposed IT Operations teams to a new reality—gain agility or risk...
ServiceIT+Jan 14, 20225 minTop 6 Service Management (ITSM) Trends of 2022In late December, just before we were breaking for winter holidays and hoping for a snowy year’s end, we sat down with Micro Focus...