About Us | Service IT+

OUR VISION AND MISSION

VISION

We seek to be the most highly reputable and the most sought after IT Services Company. We aim to be top-of-mind when it comes to seeking professional advice in the realm of IT improving business processes.

MISSION

We deliver high value services to help our customers improve their business performance and efficiency, making use of our unique expertise. Our goal is to be our customers’ trusted advisors, providing Best Practice advice and consultancy; as well as training, system implementation and integration. Our expertise centers on IT Service Management, Systems Management and Security.

WHAT WE DO

We provide solutions for IT Service Management, Asset and Security, Strategic Outcomes, and Software Quality Assurance. Implemented individually or together, these solutions enable organizations enhance their business performance both strategically and operationally.

We are highly skilled individuals, with very strong ethos. We pride ourselves with many years of IT industry knowledge and carry with us a wealth of experience backed by our track record of successful implemented projects.

OUR EXPERTISE

With our 20 plus years of experience we can confidently help organizations deliver successful projects with tangible and measurable ROI. Whether the need is to improve the reliability and security of IT infrastructure or manage and deliver business change to transform its competitiveness in the market, our solutions and experience can be relied upon to help companies achieve their business objectives.

OUR CORE DISCIPLINES

ServiceIT+ currently focuses on three core disciplines – Service Management, Systems and Security Management. We provide a wide range of consultancy and service offerings within these disciplines, grouped under three main areas:

Continuous Improvement

Regular Review and Planning
New Module Implementation
Report Generation and Review
Health Checks and Optimization

Product and Operational

Procurement Strategies
Business Case and RoI Definition
Product Review and Procurement
Product Implementation

Strategic

Service Strategy
Best Practice Review – such as ITIL
Business Process Review and Re-design
Vulnerability Review

OUR CORE VALUES

Excellence

We are not satisfied until we are sure we have given our best in order to achieve high quality results

Innovative

We are NEVER satisfied. Our creativity is our catalyst for improvement

Responsive

We respond to our customers promptly and in a positive manner

Passion

We are proud of what we do. Our passion fuels our enthusiasm and commitment to hard work

Trust

Professionalism and Integrity are at the heart of everything we do. We develop loyalty in all our relationships

Fun Loving

We work hard and play hard. We believe in celebrating our joint success with our customers

Teamwork

We are proof that great work cannot be possible without great teams. Our teams consist of uniquely talented individuals that strive towards the same goal of delivering the best to our customers