ServiceIT+

Bomgar

Bomgar’s mission is to change the way work is done. We work to free the enterprise tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support.

Enterprise remote support with Bomgar makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Providing support with Bomgar helps you respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.

Unified Remote Support Solutions

Bomgar enables you to formulate a strategy for the use of remote control across your organization by unifying remote support. Support organizations worldwide have streamlined support and eliminated overlapping maintenance by replacing a patchwork of multiple tools with one solution.

Would you like to take advantage of your existing infrastructure, use one remote support solution in multiple areas, and lower your support costs without compromising security? Then Bomgar has the solution you need.

Security

Bomgar makes remote support secure, integrated and manageable. It integrates withidentity management, gives managers complete visibility into support activity, includes powerful tools for technicians and automates redundant tasks.

Multi-Platform

 You support more than just Windows, but most remote control tools do not. Bomgar gives you remote access to all the platforms you support, inside or outside the network. And it works on both attended and unattended computers and servers.

Web-Enabled

 With Bomgar, you can eliminate phone support and drive all requests through the web. Create queues to route requests, offer chat support from your website before remote control or deploy custom portals for each group or product supported.

Multi-Use

 Multiple groups across your organization can use Bomgar. Achieve better utilization, improve productivity and enable collaboration without skyrocketing costs. Your service desk, IT team, customer support and vendors can all use Bomgar.

 

 Contact Us

SERVICEIT+, INC. Delivering High Value IT Excellence in Proactive Service Management, Systems and Security, Project and Portfolio Management, and Corporate Governance. Suite 604 VGP Center Ayala Ave., Makati City (+632 949 8109)