ServiceIT+

What We Deliver

IT Service Management

 

Organizations undertaking the Service Management journey are engaged in enhancing the performance of their business by improving and optimizing IT Service. They want to become proactive in the provision of services to their end customer. Regardless of where you are in the service management journey, ServiceIT+ can help you.

Strategic Outcome Management

 

To achieve strategic outcomes, executive and management information should be at the fingertips of the people running the business and all its major programmes, portfolios and projects. Used across a range of industries, it enables you to:

  • Plan strategies. Map and visualize outcomes, shape initiatives and prioritize.
  • Manage portfolios of change, transformation and service improvement.
  • Manage operations. Manage SLAs, KPIs, key measures and outsourcing performance.
  • Manage outsourced and shared services. Manage suppliers, commercials, compliance and changes.
  • Engage stakeholders. Visualize performance and key actions for stake holders.

Systems and Security Management

 

Software Asset Management and Compliance

Non-compliance remains an increasing threat to the business. Software audits are a tedious task, failure to comply can be costly. Our solution allows you to automate the discovery software installed, removal of unauthorized licenses, assess your enterprise software estate.

Patch Management

To maintain a secure network, one must ensure that the latest security patches and operating system service packs are installed network-wide. Patch management software also plays a part in adhering to the most recent compliance regulations such as the Sarbanes-Oxley Act and HIPAA, which require enterprises to maintain control of their information assets.

Data Loss Protection

Confidential company data when lost, can cause huge financial and resources loss and can severely damage the organization’s reputation. By managing electronic data and communication protocols, leakage of confidential data including intellectual property and customer information can be prevented.

SERVICEIT+, INC. Delivering High Value IT Excellence in Proactive Service Management, Systems and Security, Project and Portfolio Management, and Corporate Governance. Suite 604 VGP Center Ayala Ave., Makati City (+632 949 8109)